Inbound & Outbound, Customer contact solution

Telemarketing
  • Announce new product
  • Deliver Company Message
  • Management Campaigns
  • Event Traffic generation
  • Respond to advertisement
  • Customer loyalty programs
  • Market Research & Surveys
Telesales
  • Subscription request
  • Archived sales target
  • Cross selling & Upselling
  • Sales order management
  • Home delivery – Order taken
  • Product Information Request
  • Customer education Info
Inbound Activities
  • Customer service
  • Customer support
  • Technical support
  • Complaint handling
  • Order taking